Intelligent automation

Intelligent automation comprises an array of technologies designed to optimize and automate repetitive, rule-based transactional work, as well as tasks that have traditionally required human interaction and judgment.

Recommended Research

2025 CFO Agenda: Gen AI Takes Center Stage

2025 CFO Agenda: Gen AI Takes Center Stage

2025 priorities revealed: Generative AI is transforming finance, driving efficiency, and reducing costs. Download our report to learn how top…

2025 Global Business Services Agenda: Gen AI Takes Center Stage

2025 Global Business Services Agenda: Gen AI Takes Center Stage

2025 will challenge global business services (GBS) leaders like never before. Workloads are increasing 11%, but budgets are only growing…

2025 CHRO Agenda: Gen AI Takes Center Stage

2025 CHRO Agenda: Gen AI Takes Center Stage

Discover how HR leaders are navigating rising workloads, shrinking budgets, and increasing demands with generative AI. The Hackett Group’s 2025…

2025 CPO Agenda: Gen AI Takes Center Stage

2025 CPO Agenda: Gen AI Takes Center Stage

Generative AI is transforming procurement, helping leaders tackle rising workloads, reduce costs, and drive efficiency. Download our report to see…