Digital Automation
Digital Automation refers to the use of digital technologies to streamline, standardize, and execute business processes with minimal human intervention. It leverages tools such as robotic process automation (RPA), artificial intelligence (AI), workflow engines, and low-code platforms to automate repetitive, rule-based tasks and enable intelligent decision-making. Digital automation improves operational efficiency, reduces errors, enhances scalability, and frees up human resources for higher-value activities. It is widely applied across functions like finance, HR, IT, and customer service—supporting enterprise goals for agility, productivity, and digital transformation.
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