Performance Benchmarking

Performance benchmarking is the practice of measuring an organization’s processes, costs, productivity, and outcomes against peers, industry standards, or best-in-class performers. It provides objective insight into how effectively an organization operates and where performance gaps exist. Performance benchmarking typically examines metrics such as efficiency, quality, cycle time, and cost across functions. The results help leaders identify improvement opportunities, set realistic performance targets, and prioritize transformation initiatives. By grounding decisions in comparative data, performance benchmarking supports continuous improvement, informed investment decisions, and sustained operational excellence across the enterprise.