Research Insights


Beyond Savings: Can Your Organization Prove Procurement’s Full Business Value?

Beyond Savings: Can Your Organization Prove Procurement’s Full Business Value?

Traditional savings opportunities are becoming harder to find, yet procurement continues to create value across working capital, supply continuity, risk…

AI World Class Supply Chain

AI Is Setting a New Standard for Supply Chain Performance

Demand volatility, tariff exposure and margin pressure are forcing supply chains to deliver more without proportional increases in resources. AI…

2026 Working Capital Survey

A Record $1.94 Trillion Working Capital Opportunity Demands a New Playbook

Despite stronger revenue and profitability, the working capital performance gap among North America’s largest companies rose 12% to a record…

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…

AI World Class Human Resources

A New Organizational Capability Gap Is Emerging

Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…

Candidate Fraud

2026 Candidate Fraud Quick Poll Results

Candidate fraud is becoming a growing concern for talent acquisition leaders. The rise of AI-assisted interviews, falsified credentials and identity…

AI World Class Finance

As SG&A Pressure Mounts, a 75% AI Performance Gap Is Emerging

Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…

Process Mining Value Gap

The Process Mining Value Gap

Process mining provides unprecedented visibility into how work gets done. But many organizations now face a new challenge: hundreds of…

AI in FP&A: From Reporting Burden to Decision Advantage

AI in FP&A: From Reporting Burden to Decision Advantage

Most financial planning and analysis (FP&A) teams still spend more time assembling data and not enough time on decisions. Leading…

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