AI Insights
Why AP Automation Has Early Wins but Falters at Scale – New Series
Accounts payable (AP) automation has a familiar trajectory. In its first phase, it delivers fast, visible wins. Invoice capture improves.…
Why AP Automation Stops Creating Value at Scale
As part of our investigation into why early accounts payable (AP) automation wins do not translate into gains at scale,…
AI in Procure-to-Pay (Part 6): What This Means for Practitioners and Platform Builders
The changes described across this series do not point to a sudden transformation of procure-to-pay (P2P) platforms. They point to…
2026 HR Key Issues
HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…
AI in Procure-to-Pay (Part 5): Capabilities Emerging at the Edge of P2P Platforms
Despite the structural constraints outlined in the previous article, early capability patterns are beginning to emerge across parts of the…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…
AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms
When AI add-ons stop changing outcomes in procure to pay (P2P), it is tempting to blame model quality, data volume…
AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P
After the initial gains delivered by AI – read What AI has genuinely improved so far in P2P platforms – many procure-to-pay (P2P) platforms…
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
2026 Finance Key Issues
Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…
Why “Whose Agents Are Better?” Is Not the Right Question to Ask
Given the evolving solution provider landscape and the growing number of methods for integrating AI across platforms, organizations interested in…
AI in Procure-to-Pay (Part 2): What AI Has Genuinely Improved So Far in P2P Platforms
Despite the structural limits outlined in our first article actually changing in the era of AI, artificial intelligence has delivered real and defensible…