Business Operations Insights
Unlocking Gen AI Potential in Procurement
Vin Kumar, Tim Yoo and Jeff Gilkerson explore the growing interest in generative artificial intelligence (Gen AI) among procurement companies.…
AI and Enterprise Platforms
We explore how generative artificial intelligence (Gen AI) is reshaping industries and opening new pathways for innovation. As businesses embrace…
Provider Perspective: EPM Software Digital World Class® Matrix
What sets apart top-tier enterprise performance management (EPM) providers, enabling them to deliver unparalleled value and capabilities? Explore the integration…
Mid-Market Digital Transformation
What unique challenges do mid-market companies have when it comes to digital transformation? How can they overcome them? A discussion…
Customer-to-Cash Receivables Software – Digital World Class® Matrix Research
What factors enable some customer-to-cash (C2C) receivables software providers to deliver far greater value and breadth of capabilities than others?…
Procurement Transformation – Best Practices and Notes from the Field
Interest in procurement transformation is surging. A discussion of what’s driving demand, what approaches work best and real-life examples from…
MTN Group – 2023 Digital Award Winner, Source-to-Purchase
MTN Group’s Procurement Center of Excellence Leader Andrew Savage talks with The Hackett Group’s Managing Partner and AI and Digital…
Upgrading Corporate Performance Management – Best Practices From Our OneStream Practice
How can companies improve the efficiency and effectiveness of their finance and accounting operations by implementing OneStream as their corporate…
2024 Technology Key Issues Research
What priorities do technology leaders have for the coming year? How prepared are they to address them? Highlights of findings…
Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution
How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation…
2024 Supply Chain Key Issues Research
What are the priorities for supply chain leaders in the year ahead? What improvement initiatives are they planning? A discussion…
Takeda Business Solutions – Growing a GBS Value Proposition
Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director,…