Business Operations Insights


Podcast - 2024 Global Business Services Key Issues Research

2024 Global Business Services Key Issues Research

Season 5, Episode 12

What are global business services leaders focused on in 2024? What are their transformation priorities for the coming year? A…

2024 Procurement Key Issues Research

2024 Procurement Key Issues Research

Season 5, Episode 11

How have the priorities of procurement leaders changed for 2024? What role will generative AI and technology overall play in…

Finance Transformation at Pella

Finance Transformation at Pella

Season 5, Episode 10

How has Pella, one of the nation’s premier manufacturers of windows and doors, transformed its finance operations, creating one source…

Building Strategic Workforce Planning Capabilities

Building Strategic Workforce Planning Capabilities

Season 5, Episode 5

An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a…

Winning in Today’s Talent Market

Winning in Today’s Talent Market

Today’s talent demand far exceeds the supply in many labor categories, and this trend will continue for years to come.…

Reducing the Risk of Burnout in Business Services

Reducing the Risk of Burnout in Business Services

Season 5, Episode 4

A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases…

Purchase-to-Pay Software Market Intelligence Research – Key Findings

Purchase-to-Pay Software Market Intelligence Research – Key Findings

Season 4, Episode 36

In this episode of the Business Excelleration™ Podcast, which Purchase-to-Pay software solutions provide the greatest level of value to companies?…

Podcast - Workforce Strategy: Leveraging Contract Staff and Managed Services

Workforce Strategy: Leveraging Contract Staff and Managed Services

Season 4, Episode 35

In this episode of the Business Excelleration™ Podcast, today’s challenging business environment, financial planning & analysis (FP&A) is playing a…

Five Questions Every CFO Should Ask Their FP&A Leader

Five Questions Every CFO Should Ask Their FP&A Leader

Season 4, Episode 34

In this episode of the Business Excelleration™ Podcast, today’s challenging business environment, financial planning & analysis (FP&A) is playing a…

Podcast - Dynamics of a Fit-for-Purpose Cloud Model - Oracle's Perspective

Dynamics of a Fit-for-Purpose Cloud Model – Oracle’s Perspective

Season 4, Episode 31

The final podcast in a five-part series on Oracle’s fit-for-purpose banking platform. This episode examines the critical aspects customers look…

3M – Digital Transformation in Purchase-to-Pay

3M – Digital Transformation in Purchase-to-Pay

Season 4, Episode 30

In 2022, 3M won a Digital Award from The Hackett Group for their digital transformation in purchase-to-pay. The Hackett Group…

Podcast - Digital World Class® Procurement

Digital World Class® Procurement

Season 4, Episode 29

What sets Digital World Class procurement organizations apart from their peers? A discussion with Principal Kurt Albertson, Senior Director Elizabeth…