Business Operations Insights


3M – Digital Transformation in Purchase-to-Pay

3M – Digital Transformation in Purchase-to-Pay

Season 4, Episode 30

In 2022, 3M won a Digital Award from The Hackett Group for their digital transformation in purchase-to-pay. The Hackett Group…

Podcast - Digital World Class® Procurement

Digital World Class® Procurement

Season 4, Episode 29

What sets Digital World Class procurement organizations apart from their peers? A discussion with Principal Kurt Albertson, Senior Director Elizabeth…

Digital World Class® Human Resources

Digital World Class® Human Resources

Season 4, Episode 28

How do the world’s best human resources organizations manage to spend less, operate with fewer staff, yet deliver greater value…

Podcast - Digital World Class® Technology

Digital World Class® Technology

Season 4, Episode 27

In this episode of the Business Excelleration™ Podcast, Digital World Class Technology organizations spend less, operate with fewer staff, yet deliver…

Podcast - 2023 Working Capital Survey

2023 Working Capital Survey

Season 4, Episode 26

In this episode of the Business Excelleration™ Podcast, a discussion of the key findings of the new Working Capital Survey,…

Optimizing Intercompany Accounting: It’s harder than you think

Optimizing Intercompany Accounting: It’s harder than you think

Season 4, Episode 25

In this episode of the Business Excelleration™ Podcast, a discussion of the hidden complexities, potential pitfalls and proven best practices…

AI and HR

AI and HR

Season 4, Episode 24

In this episode of the Business Excelleration™ Podcast, how can HR organizations can leverage artificial intelligence to drive efficiency and…

Digital World Class® Finance Research

Digital World Class® Finance Research

Season 4, Episode 23

In this episode of the Business Excelleration™ Podcast, finance costs are increasing for the first time in decades, driven by…

Podcast - Cargill – A Global Business Services Transformation Success Story

Cargill – A Global Business Services Transformation Success Story

Season 4, Episode 22

In this episode of the Business Excelleration™ Podcast, The Hackett Group’s Senior Global Business Services Advisor Penny Weller talks with…

Podcast - AI and the Enterprise

AI and the Enterprise

Season 4, Episode 21

In this episode of the Business Excelleration™ Podcast, what’s the role for artificial intelligence in today’s enterprise? Where should IT…

Podcast - Sustainable Procurement

Sustainable Procurement

Season 4, Episode 20

In this episode of the Business Excelleration™ Podcast, a discussion of the objectives, challenges and developments in the world of…

Podcast - How Finance Can Master Uncertainty

How Finance Can Master Uncertainty

Season 4, Episode 19

In this episode of the Business Excelleration™ Podcast, how can finance can more effectively navigate the high levels of uncertainty…