Digital Transformation Insights

Featured Insights

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…


Hackett AI XPLR Video

Discover Your Gen AI Potential With Hackett AI XPLR™

Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

AI World Class Human Resources

A New Organizational Capability Gap Is Emerging

Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…

Hackett Intelligence Video

Hackett Process and Performance Intelligence

Powered by Hackett Intelligence. The Hackett Group’s AI platforms are built on its proprietary solution language model (SLM), grounded in…

Benchmarking in the AI Age: What Matters Now

Benchmarking in the AI Age: What Matters Now

How is benchmarking evolving in the AI era, and how are leading organizations using it to set sharper targets, prioritize…

Tom Kellaway explains how AI World Class benchmarks

Quantifying the AI Opportunity

AI success starts with understanding where it will create the greatest value. Tom Kellaway explains how AI World Class benchmarks…

Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs

Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs

Are your organizations unlocking value from transformation and AI programs? Watch this replay to discover the latest trends, insights and…

AI in FP&A: From Reporting Burden to Decision Advantage

AI in FP&A: From Reporting Burden to Decision Advantage

Most financial planning and analysis (FP&A) teams still spend more time assembling data and not enough time on decisions. Leading…

2026 Supply Chain Key Issues

2026 Supply Chain Key Issues

AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…

2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…

2026 global business services key issues focused on operating model and value creation

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 procurement key issues covering cost optimization, digital sourcing, and resilience

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 finance key issues including finance transformation, analytics, and automation

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…