Digital Transformation Insights

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AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…


2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Achieving Digital World Class® Procurement Excellence Through Gen AI

Achieving Digital World Class® Procurement Excellence Through Gen AI

5 Min Read

In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…

Digital World Class® Technology

Achieving Digital World Class® Transformation in Technology With Gen AI

5 Min Read

In a world challenged by volatility and economic unpredictability, a select group of Digital World Class® organizations are not just…

Risk to Readiness Gen AI in Finance

From Risk to Readiness: The Executive Playbook for Scaling AI in Finance

Half of finance leaders doubt their AI readiness, yet pioneers like IBM and Bosch are achieving 10%-15% productivity gains. This…

Digital World Class® Human Resources

Achieving Digital World Class® Transformation in HR With Gen AI

5 Min Read

Volatility and economic uncertainty continue to challenge human resources (HR) leaders, testing their ability to support resilience, agility, and growth.…

Driving HR Performance with Gen AI

Driving HR Performance with Gen AI

Season 7, Episode 4

On this episode of the “Gen AI Breakthrough” podcast, Jessica Haley and David Gibbens discuss the findings from their annual…

Digital World Class® Finance

Achieving Digital World Class® Transformation in Finance With Gen AI

4 Min Read

In times of economic uncertainty, the pressure on finance executives is more intense than ever. Strategic decisions must be made…

Transform Procurement Performance With Intelligence and Gen AI

Transform Procurement Performance With Intelligence and Gen AI

Season 7, Episode 3

On this episode of the “Gen AI Breakthrough” podcast, Chris Sawchuk and Nic Walden discuss the concept of digital world-class…

Reimagine Finance Performance With Gen AI

Reimagine Finance Performance With Gen AI

Season 7, Episode 2

On this episode of the “Gen AI Breakthrough podcast”, the hosts delve into the transformative impact of artificial intelligence on…