Digital Transformation Insights
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2026 Supply Chain Key Issues
AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…
2026 HR Key Issues
HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
Human Resources Key Issues: What’s Top of Mind for Executives in 2023
To thrive amid uncertainty, technology and digital transformation will be key. Six of the 10 top HR priorities represent business…
Supply Chain Key Issues: What’s Top of Mind for Executives in 2023
The winds of change bring a new normal – with the top three priorities focused on supply chain resiliency. Optimizing…
Technology Key Issues: What’s Top of Mind for Executives in 2023
To thrive amid uncertainty, technology and digital transformation will be key. The prospect of a global economic downturn, geopolitical uncertainty…
Customer-to-Cash Solutions Provider Research - Summary Report
Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…
Customer-to-Cash Solutions Provider Research - Full Report
The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…
The Hackett Group’s Digital Transformation Platform
Are you ready to be digital? Accelerate your journey with The Hackett Group’s Digital Transformation Platform.
Sizing Up the Digital World Class® Advantage – and the Human Resources Operations Transformation Required to Achieve It
As companies navigate a trifecta of inflation, slowing growth and workforce trends, human resources (HR) organizations remain under intense scrutiny.…
Sizing Up the Digital World Class® Advantage – and the Procurement Operating Model Transformation Required to Achieve It
As companies navigate the impact of both inflation and slowing growth, strategic sourcing, business partnering and supplier management capabilities remain…
Sizing Up the Digital World Class® Advantage – and the Information Technology (IT) Strategy and Transformation Required to Achieve It
As companies navigate the impact of both inflation and slowing growth, sales, general and administrative (SG&A) expenses are under particularly…
Sizing Up the Digital World Class® Advantage – and the Finance Transformation Required to Achieve It
As companies navigate the impact of both inflation and slowing growth, sales, general and administrative (SG&A) expenses are under particularly…
Fast-Tracking Digital World Class®
New business realities demand a higher level of performance. We project G&A organizations can create greater value for the business…
Three Themes Shaping the 2022 Supply Chain Management Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…