Digital Transformation Insights
Featured Insights
2026 Supply Chain Key Issues
AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…
2026 HR Key Issues
HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
Three Themes Shaping the 2022 Technology Function Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…
Three Themes Shaping the 2022 Human Resources Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…
Three Themes Shaping the 2022 Procurement Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…
Four Themes Shaping the 2022 Finance Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…
Three Themes Shaping the 2022 Global Business Services Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…
Six Keys to Performance Improvement
Digital World Class® organizations excel at realizing benefits from continuous improvement programs where others struggle to start, sustain and achieve…
HR Executive Insight: How Digital Transformation is Driving Workforce Change
Do you know the biggest workforce challenges driven by digital transformation? How other HR organizations addressed them? Which strategies are…
Digital World Class: A New IT Performance Advantage
You would think that with businesses still trying to recover from the health and economic disruption of 2020, they wouldn’t…
How IT Kept Us From Crashing
The Hackett Group has had real-time visibility of the response to this crisis from the functions most vital to continuity…
The Urgent Need for Greater Finance Agility
The rapid spread of Covid-19 is forcing companies to make and execute decisions at record speed. Finance must be as…
5 Must-Do’s On The 2020 HR Agenda
Six weeks into the new year, HR organizations are already well into the thick of it. The Hackett Group’s recent…
Key Focus for GBS in 2020? Doing More With Less
According to The Hackett Group’s 2020 Key Issues Study, the challenges of operating global business services (GBS) organizations aren’t letting…