Digital Transformation Insights

Featured Insights

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…


Podcast - Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Unlocking Gen AI Potential in IT

Season 5, Episode 33

Anthony Snowball, Kyle Robichaud and Joe Nathan discuss the tangible advantages businesses are experiencing, while also addressing the critical ethical…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

How to Overcome Five Key Cloud Adoption Challenges

10 Min Read

The cloud offers an accelerated path toward the integration of Gen AI, promises swifter market entrance and stronger security.

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Procurement Skill Set for the Next Transformation

7 Min Read

The skills demanded in procurement have undergone a metamorphosis, aligning with the demands of an ever-changing business environment.

Define Your Next-Generation Operating Model – Enabled by Gen AI

Define Your Next-Generation Operating Model – Enabled by Gen AI

Our complimentary research report shares insight on how top-performing procurement organizations are redefining their operating models.

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

AI and Enterprise Platforms

Season 5, Episode 28

We explore how generative artificial intelligence (Gen AI) is reshaping industries and opening new pathways for innovation. As businesses embrace…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Provider Perspective: EPM Software Digital World Class® Matrix

Season 5, Episode 27

What sets apart top-tier enterprise performance management (EPM) providers, enabling them to deliver unparalleled value and capabilities? Explore the integration…

Procurement Skill Set for the Next Transformation

Procurement Skill Set for the Next Transformation

Two global trends – artificial intelligence (AI) and the rewiring of global supply chains – are transforming the procurement and…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Mid-Market Digital Transformation

Season 5, Episode 26

What unique challenges do mid-market companies have when it comes to digital transformation? How can they overcome them? A discussion…

Customer-to-Cash Receivables Software – Digital World Class® Matrix Research

Customer-to-Cash Receivables Software – Digital World Class® Matrix Research

Season 5, Episode 25

What factors enable some customer-to-cash (C2C) receivables software providers to deliver far greater value and breadth of capabilities than others?…

Podcast - Procurement Transformation

Procurement Transformation – Best Practices and Notes from the Field

Season 5, Episode 24

Interest in procurement transformation is surging. A discussion of what’s driving demand, what approaches work best and real-life examples from…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting 2024 GBS Agenda Blog

The GBS Agenda: 2024 Global Business Services Key Issues

6 Min Read

Global business services organizations have shifted their priorities for 2024, with a greater focus on business partnering, talent management and…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

The Supply Chain Agenda: 2024 Supply Chain Key Issues

4 Min Read

Supply chain organizations have set their priorities for 2024, with a greater focus on improving cost-efficiency, enhancing product availability and…