Digital Transformation Insights

Featured Insights

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…


Podcast - Optimizing Workforce Resources with AI

Optimizing Workforce Resources with AI

Season 6, Episode 9

In this episode of the “Business Excelleration™ Podcast,” Kyle McNabb interviews technology experts from The Hackett Group – Michael Fuller…

Unlock the Power of ESG Practices With OneStream

Unlock the Power of ESG Practices With OneStream

Watch the replay of our on-demand webcast to delve into how The Hackett Group’s unparalleled expertise in the environmental, social…

Podcast - Digital World Class® Procurement: Latest Benchmark Metrics and Key Findings

Digital World Class® Procurement: Latest Benchmark Metrics and Key Findings

Season 6, Episode 8

What are Digital World Class® procurement organizations doing differently and better? What type of savings are they achieving and in…

Eduardo Chrispim, Head of Procurement Excellence at British American Tobacco (BAT)

How BAT Drives Procurement Innovation with The Hackett Group®

Eduardo Chrispim, Head of Procurement Excellence at British American Tobacco (BAT), shares how BAT has partnered with The Hackett Group®…

Podcast - Digital World Class® Finance: Bridging the Performance Gap With Gen AI

Digital World Class® Finance: Bridging the Performance Gap With Gen AI

Season 6, Episode 7

In this episode of the Business Excelleration™ Podcast, Jim O’Connor and John O’Mahoney discuss why certain finance organizations outshine the…

Arjan De Jong, Head of Solutions and Insights, Vattenfall

Powering Procurement Transformation at Vattenfall

Arjan De Jong, Head of Solutions and Insights at Vattenfall, shares how The Hackett Group’s Applied Intelligence program provided insights,…

Tim Ross, Digital Procurement Lead DNC

Tim Ross, Digital Procurement Lead DNC

Tim Ross, Digital Procurement Lead DNC, explains The Hackett Group’s approach to procurement transformation, how we drive successful Coupa implementations,…

Podcast - Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Digital World Class® HR: Bridging the Performance Gap With Gen AI

Season 6, Episode 6

In this episode of the Business Excelleration™ Podcast, host Tony DiRomualdo talks with Jessica Haley and Amanda Newfield about how…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Level Up With Gen AI – Insights From Top Technology Performers

6 Min Read

Generative artificial intelligence (Gen AI) is fundamentally reshaping the technology landscape, compelling organizations to rethink their strategies and operations.

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Level Up With Gen AI – Insights From Top Human Resources Performers

7 Min Read

Generative artificial intelligence (Gen AI) is disrupting how human resources (HR) organizations operate while reinventing what’s possible.

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Level Up With Gen AI – Insights From Top Finance Performers

6 Min Read

The advent of generative artificial intelligence (Gen AI) is not just a technological advancement; it’s revolutionizing how finance organizations level…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

Level Up With Gen AI – Insights From Top Procurement Performers

6 Min Read

The arrival of generative artificial intelligence (Gen AI) is revolutionizing how procurement organizations level up their strategies, capabilities and performance.