Gen AI Insights


Are You Ready to Implement CLM Technology?

Are You Ready to Implement CLM Technology?

Contract life-cycle management (CLM) solutions support the creation and management of contracts throughout the supplier life cycle and are typically…

The CIO Agenda: 2024 Technology Function Key Issues

The CIO Agenda: 2024 Technology Function Key Issues

5 Min Read

Information technology organizations have shared their priorities for 2024, with security and cost efficiency leading the charge, while generative AI…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

2024 Technology Key Issues Research

Season 5, Episode 20

What priorities do technology leaders have for the coming year? How prepared are they to address them? Highlights of findings…

The CHRO Agenda: 2024 Human Resources Key Issues

The CHRO Agenda: 2024 Human Resources Key Issues

5 Min Read

Human resources organizations have shared their priorities for 2024, with a focus on creating a high-performing organizational culture and aligning…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

The CFO Agenda: 2024 Finance Key Issues

5 Min Read

Finance organizations have shared their priorities for 2024, with a focus on cost optimization, cash flow and working capital, forecasting…

Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution

Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution

Season 5, Episode 19

How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

The CPO Agenda: 2024 Procurement Key Issues 

5 Min Read

Procurement organizations have shifted their priorities for 2024, with a greater focus on procurement strategy, procurement outsourcing and third-party risk…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

2024 Supply Chain Key Issues Research

Season 5, Episode 18

What are the priorities for supply chain leaders in the year ahead? What improvement initiatives are they planning? A discussion…

Generative AI and Its Impact on SG&A

Generative AI and Its Impact on SG&A

Season 5, Episode 17

A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling,…

Introducing AI XPLR™

Introducing AI XPLR™

Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

2024 Human Resources Key Issues Research

Season 5, Episode 14

Human Resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible…

Digital World Class® Matrix: C2C Solution Provider Perspective – Summary Report

Digital World Class® Matrix: C2C Solution Provider Perspective – Summary Report

The research report analyzes and ranks 18 leading software providers in three process categories: credit management, order management and customer…