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Research
Our Research Shows Gen AI Can Increase Staff Productivity by 44%

Are You Ready to Implement CLM Technology?
Contract life-cycle management (CLM) solutions support the creation and management of contracts throughout the supplier life cycle and are typically…

The CIO Agenda: 2024 Technology Function Key Issues
Information technology organizations have shared their priorities for 2024, with security and cost efficiency leading the charge, while generative AI…

2024 Technology Key Issues Research
What priorities do technology leaders have for the coming year? How prepared are they to address them? Highlights of findings…

The CHRO Agenda: 2024 Human Resources Key Issues
Human resources organizations have shared their priorities for 2024, with a focus on creating a high-performing organizational culture and aligning…

The CFO Agenda: 2024 Finance Key Issues
Finance organizations have shared their priorities for 2024, with a focus on cost optimization, cash flow and working capital, forecasting…

Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution
How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation…

The CPO Agenda: 2024 Procurement Key Issues
Procurement organizations have shifted their priorities for 2024, with a greater focus on procurement strategy, procurement outsourcing and third-party risk…

2024 Supply Chain Key Issues Research
What are the priorities for supply chain leaders in the year ahead? What improvement initiatives are they planning? A discussion…

Generative AI and Its Impact on SG&A
A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling,…

Introducing AI XPLR™
Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

2024 Human Resources Key Issues Research
Human Resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible…

Digital World Class® Matrix: C2C Solution Provider Perspective – Summary Report
The research report analyzes and ranks 18 leading software providers in three process categories: credit management, order management and customer…