Technology Insights


AI Agents and a Real-Life Business Use Case

AI Agents and a Real-Life Business Use Case

3 Min Read

Procurement has often been considered ahead of the curve in testing and implementing digital solutions to streamline operations, enforce compliance…

From Watch to Know 2025-2026 – How Graphite Connect Made the Transition

From Watch to Know 2025-2026 – How Graphite Connect Made the Transition

3 Min Read

Each year, some of the solution providers named on the 50 To Watch list (i.e., relatively new providers to the…

Revealing the ‘50 to Know,’ ‘50 to Watch,’ ‘Future 5’ Start-Ups and ‘Hall of Fame’ Procurement Provider Lists for 2025-2026

Revealing the ‘50 to Know,’ ‘50 to Watch,’ ‘Future 5’ Start-Ups and ‘Hall of Fame’ Procurement Provider Lists for 2025-2026

3 Min Read

Each year, our analysts, rigorously assess the capabilities of procurement technology solutions across market sectors to arrive at a list…

2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…

AI in Procure-to-Pay (Part 6): What This Means for Practitioners and Platform Builders

AI in Procure-to-Pay (Part 6): What This Means for Practitioners and Platform Builders

3 Min Read

The changes described across this series do not point to a sudden transformation of procure-to-pay (P2P) platforms. They point to…

AI in Procure-to-Pay (Part 5): Capabilities Emerging at the Edge of P2P Platforms

AI in Procure-to-Pay (Part 5): Capabilities Emerging at the Edge of P2P Platforms

3 Min Read

Despite the structural constraints outlined in the previous article, early capability patterns are beginning to emerge across parts of the…

2026 global business services key issues focused on operating model and value creation

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms

AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms

3 Min Read

When AI add-ons stop changing outcomes in procure to pay (P2P), it is tempting to blame model quality, data volume…

2026 procurement key issues covering cost optimization, digital sourcing, and resilience

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P

AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P

3 Min Read

After the initial gains delivered by AI – read What AI has genuinely improved so far in P2P platforms – many procure-to-pay (P2P) platforms…

2026 finance key issues including finance transformation, analytics, and automation

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…

Why “Whose Agents Are Better?” Is Not the Right Question to Ask

Why “Whose Agents Are Better?” Is Not the Right Question to Ask

3 Min Read

Given the evolving solution provider landscape and the growing number of methods for integrating AI across platforms, organizations interested in…