Technology Insights


AI in Procure-to-Pay (Part 2): What AI Has Genuinely Improved So Far in P2P Platforms

AI in Procure-to-Pay (Part 2): What AI Has Genuinely Improved So Far in P2P Platforms

3 Min Read

Despite the structural limits outlined in our first article actually changing in the era of AI, artificial intelligence has delivered real and defensible…

AI in Procure-to-Pay (Part 1): How P2P Platforms Are Actually Changing in the Era of AI

AI in Procure-to-Pay (Part 1): How P2P Platforms Are Actually Changing in the Era of AI

3 Min Read

Procure-to-pay (P2P) platforms are widely seen as being transformed by artificial intelligence. In practice, the change is uneven and bounded…

Category Management’s Role in an Ultra VUCA World

Category Management’s Role in an Ultra VUCA World

5 Min Read

Our recent research into Category Management (CatMan) has looked at the strategies CatMan practitioners need to employ and the ways technology can…

Category Management: Key Insights for 2026 From Sievo

Category Management: Key Insights for 2026 From Sievo

6 Min Read

Rounding out our series of interviews with category management (CatMan)-related solution providers about how their solution supports the end-to-end CatMan…

Integrating and Executing Category Management: An Interview With Coupa

Integrating and Executing Category Management: An Interview With Coupa

5 Min Read

Our ongoing series about category management (CatMan) has devoted a lot of time looking at what the use cases for…

Category Management: Key Insights for 2026 From ChAI

Category Management: Key Insights for 2026 From ChAI

6 Min Read

Our recent series on the discipline of category management (CatMan) explored how businesses implement category management, its role in procurement…

2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

Transform Technology Performance with Gen AI

Transform Technology Performance with Gen AI

Season 7, Episode 5

On this episode of the “Gen AI Breakthrough” podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin…

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Achieving Digital World Class® Procurement Excellence Through Gen AI

Achieving Digital World Class® Procurement Excellence Through Gen AI

5 Min Read

In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…