Wall Street Journal CIO Journal, “The Morning Download Exclusive: Cloudy Invoices”
The Covid-19 pandemic has accelerated the business world’s push to the cloud, where corporate tech leaders are finding greater capacity for workloads, flexibility to scale as needed, access to more advanced software—and increasingly complicated bills. CIO Journal asked cloud-billing experts what’s wrong with cloud invoices, and put their concerns to the market’s top cloud vendors. With insights from The Hackett Group’s Mike Fuller.
Latest Insights
Digital World Class® Matrix: Collections, Disputes and Deductions Software Vendor Market Perspective: What Leaders Need to Know Now – Summary Report
Collections, disputes and deductions are now critical to cash performance. This summary compares leading customer-to-cash (C2C) software vendors, highlighting where…
Digital World Class® Matrix: Collections, Disputes and Deductions Software Vendor Market Perspective: What Leaders Need to Know Now – Full Report
Access the complete 2026 Digital World Class® Matrix: Customer-to-Cash (C2C) Software Vendor Perspective – available for purchase. This full report…
2026 Finance Key Issues
Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…