Insights


Digital World Class® Matrix: Cash Application Software Vendor Market Perspective – Full Report

Digital World Class® Matrix: Cash Application Software Vendor Market Perspective – Full Report

This in-depth report features detailed vendor profiles, customer satisfaction insights, and side-by-side comparisons across 10 core capabilities and 6 value…

Optimize Costs in Turbulent Times: How Enabling Functions Are Reacting Now

Optimize Costs in Turbulent Times: How Enabling Functions Are Reacting Now

Watch this on-demand webcast for the discussion on how to drive top performance across enabling functions in a volatile, uncertain,…

Agentic AI and Procurement (Part 6): What’s Next on the Agentic Frontier?

Agentic AI and Procurement (Part 6): What’s Next on the Agentic Frontier?

3 Min Read

Procurement has continuously evolved in waves, with formalization, digitization and, more recently, autogmentation. The next wave has already arrived. Agentic…

Agentic AI and Procurement (Part 5): The Roadmap – From Pilot to Scale

Agentic AI and Procurement (Part 5): The Roadmap – From Pilot to Scale

4 Min Read

Implementing agentic AI in procurement is not just a systems project. It is a shift in how the function operates.…

Agentic AI and Procurement (Part 4): What It Takes to Make It Work

Agentic AI and Procurement (Part 4): What It Takes to Make It Work

4 Min Read

This raises new questions about architecture, governance and change management that go beyond what most digital procurement initiatives have had to tackle…

AI Is Reshaping Financial Forecasting – Is Your Team Ready?

AI Is Reshaping Financial Forecasting – Is Your Team Ready?

In today’s era of economic volatility – fueled by trade disruptions, inflation shocks and geopolitical swings – traditional forecasting is…

Agentic AI and Procurement (Part 3): What Agentic AI Can Actually Do

Agentic AI and Procurement (Part 3): What Agentic AI Can Actually Do

9 Min Read

For procurement leaders evaluating agentic AI, the most pressing question is no longer “What is it and does it drive…

Leverage AI for Operational Excellence and Strategic Cost Management

Leverage AI for Operational Excellence and Strategic Cost Management

The life sciences industry faces mounting pressures: patent cliffs, geopolitical uncertainty, regulatory, and legislative changes threaten drug prices and revenue…

Agentic AI and Procurement (Part 2):  Why It’s Worth It

Agentic AI and Procurement (Part 2):  Why It’s Worth It

3 Min Read

Agentic AI is sometimes framed as a vision of the future, but its strongest value proposition lies in what it…

Agentic AI and Procurement (Part 1): What Is Agentic AI?

Agentic AI and Procurement (Part 1): What Is Agentic AI?

5 Min Read

Procurement has long been a testing ground for digital transformation, adopting automation and analytics at scale to streamline operations, enforce…

Smarter. Bolder. Gen AI-Driven Transformation.

Smarter. Bolder. Gen AI-Driven Transformation.

In a time of constant disruption, enterprises with Digital World Class® IT organizations are achieving outsized gains – 40% more…

Digital World Class® Matrix: Payroll Software Provider Perspective – Summary Report

Digital World Class® Matrix: Payroll Software Provider Perspective – Summary Report

The Hackett Group’s 2025 Digital World Class® Matrix: Payroll Software Provider Perspective evaluates 18 leading payroll platforms, uncovering which providers…