Research
10 Characteristics of Digital World Class® GBS Organizations
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Talent Development to Drive Your Intelligent Automation Strategy
Realizing the full potential of robotic process automation (RPA) requires the right resources and capabilities. The Hackett Institute’s Robotic Process Automation Training Program develops these important capabilities. It combines real-world process automation strategy and implementation experience with The Hackett Group’s digital transformation best practices, benchmark data and intellectual property – proven to drive Digital World Class™ performance.
Two levels of training to build essential RPA knowledge and delivery skills:
RPA Fundamentals
On-demand, online master class for global business services (GBS), operations and functional management, as well as RPA delivery teams. This class helps participants better understand RPA opportunities, and support RPA pilots and full-scale implementation initiatives that maximize RPA value .
RPA Delivery Excellence
Three-day workshop delivered through onsite or virtual classroom sessions. For managers and team members tasked with RPA design, build, deployment, organization redesign, governance and center of excellence setup.
Competency and talent development in three key areas:
Smart Automation Framework
Smart Automation Roadmap
Smart Automation Center of Excellence
Featured Insight
Robotic Process Automation Master Classes
Training designed to drive your smart automation strategy. Robotic process automation (RPA) is a key component of the smart automation platform and presents numerous opportunities to optimize the execution of transactional, knowledge and decision work.
Featured Insights
Research
Digital Continuous Improvement: Value Creation at the Intersection of Smart Automation and Advanced Analytics
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Podcast
Global Business Services & Smart Automation – Key Findings From Our Round Tables
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Smart Automation: Unlock the Full Potential of Finance Digital Transformation
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Benefits to your organization:
- Help your organization gain a better understanding of RPA and its benefits
- Identify and capitalize on the right RPA opportunities
- Scale your use of RPA strategically
- Follow best practices for implementing RPA
- Realize the potential of process transformation and operational excellence
- Deliver the RPA benefits and returns you expect