Automation Insights


Webcast On Demand: AI and Training in GBS

Learn how AI will impact people development and training approaches in GBS

New technologies have changed the talent landscape. We know that new skills and capabilities are needed to deliver on the…

Digital World Class® Finance Research

Digital World Class® Finance Research

Season 4, Episode 23

In this episode of the Business Excelleration™ Podcast, finance costs are increasing for the first time in decades, driven by…

Podcast - Cargill – A Global Business Services Transformation Success Story

Cargill – A Global Business Services Transformation Success Story

Season 4, Episode 22

In this episode of the Business Excelleration™ Podcast, The Hackett Group’s Senior Global Business Services Advisor Penny Weller talks with…

Podcast - AI and the Enterprise

AI and the Enterprise

Season 4, Episode 21

In this episode of the Business Excelleration™ Podcast, what’s the role for artificial intelligence in today’s enterprise? Where should IT…

Podcast - IT Services Integration

IT Services Integration

Season 4, Episode 17

In this episode of the Business Excelleration™ Podcast, how can IT leaders more effectively integrate and manage the complex world…

Finance Key Issues: What’s Top of Mind for Executives in 2023

Finance Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

With the winds of change, finance priorities are shifting. Accelerating digital transformation remains the top finance priority for 2023. Business…

Procurement Key Issues: What’s Top of Mind for Executives in 2023

Procurement Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

With the winds of change, procurement priorities are shifting. Supply continuity remains the top procurement priority for 2023. Spend cost…

Global Business Services Key Issues: What’s Top of Mind for Executives in 2023

Global Business Services Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

To thrive amid uncertainty, technology and digital transformation will be key. The prospect of a global economic downturn, geopolitical uncertainty…

Human Resources Key Issues: What’s Top of Mind for Executives in 2023

Human Resources Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

To thrive amid uncertainty, technology and digital transformation will be key. Six of the 10 top HR priorities represent business…

Supply Chain Key Issues: What’s Top of Mind for Executives in 2023

Supply Chain Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

The winds of change bring a new normal – with the top three priorities focused on supply chain resiliency. Optimizing…

Blog - 2023 Technology Key Issues

Technology Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

To thrive amid uncertainty, technology and digital transformation will be key. The prospect of a global economic downturn, geopolitical uncertainty…

Podcast - ChatGPT and the Enterprise

ChatGPT and the Enterprise

Season 4, Episode 15

What are the actual opportunities and limitations for the use of ChatGPT in today’s enterprise? In this episode of the…