Business Operations Insights


Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting

2024 Supply Chain Key Issues Research

Season 5, Episode 18

What are the priorities for supply chain leaders in the year ahead? What improvement initiatives are they planning? A discussion…

Podcast Takeda

Takeda Business Solutions – Growing a GBS Value Proposition

Season 5, Episode 16

Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director,…

Podcast - 2024 Global Business Services Key Issues Research

2024 Global Business Services Key Issues Research

Season 5, Episode 12

What are global business services leaders focused on in 2024? What are their transformation priorities for the coming year? A…

2024 Procurement Key Issues Research

2024 Procurement Key Issues Research

Season 5, Episode 11

How have the priorities of procurement leaders changed for 2024? What role will generative AI and technology overall play in…

Finance Transformation at Pella

Finance Transformation at Pella

Season 5, Episode 10

How has Pella, one of the nation’s premier manufacturers of windows and doors, transformed its finance operations, creating one source…

What’s the Digital World Class®  Advantage?

What’s the Digital World Class®  Advantage?

9 Min Read

World Class companies that embrace digital transformation, cloud and cost optimization as part of their overall enterprise strategy will better…

Building Strategic Workforce Planning Capabilities

Building Strategic Workforce Planning Capabilities

Season 5, Episode 5

An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a…

Five Questions Every CFO Should Ask Their FP&A Leader

Five Questions Every CFO Should Ask Their FP&A Leader

In a volatile business environment, finance functions with antiquated processes and tools struggle to keep up with the business.

Winning in Today’s Talent Market

Winning in Today’s Talent Market

Today’s talent demand far exceeds the supply in many labor categories, and this trend will continue for years to come.…

Reducing the Risk of Burnout in Business Services

Reducing the Risk of Burnout in Business Services

Season 5, Episode 4

A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases…

Gen AI, AI consulting, AI for business, AI in finance, AI strategy consulting Blog - What’s the Digital World Class® Technology Advantage?

What’s the Digital World Class® Technology Advantage?

8 Min Read

Digital World Class® technology organizations that embrace digital transformation recognize the value of resilience and agility and can navigate uncertainty…

Blog - What’s the Digital World Class® Human Resources Advantage?

What’s the Digital World Class® Human Resources Advantage?

8 Min Read

Research shows that Digital World Class® human resources (HR) organizations recognize the value of resilience and agility and can navigate…