Technology Insights
Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution
How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation…
Pella – Opening All the Windows and Doors to Unparalleled Reporting
Watch the replay of our on-demand webcast to learn how Pella Corporation selected the successfully implemented OneStream to replace multiple…
Generative AI and Its Impact on SG&A
A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling,…
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Access execution-ready intelligence, benchmark metrics, expert guidance and AskHackett™ – delivering the proven practices and decision support enterprise leaders need…
2024 Global Business Services Key Issues Research
What are global business services leaders focused on in 2024? What are their transformation priorities for the coming year? A…
ERP Journey – Key Considerations for Success
What are some best practices for companies considering a “best-in-class” or “best-in-suite” approach as they implement or upgrade their Enterprise…
Generative AI and Finance
What impact will generative artificial intelligence (Gen AI) have on the world of corporate finance? How can finance leaders get…
Juniper Networks – The Journey to Digital World Class Global Business Services
What does it take to create a Digital World Class Global Business Services organization? A discussion with Juniper Networks EVP…
Gen AI and IT
How can IT organizations most effectively vet, evaluate, and integrate generative artificial intelligence (Gen AI) into their enterprise? A discussion…
Responsible AI
In this episode of the Business Excelleration™ Podcast, as companies integrate artificial intelligence technology into their infrastructure, how can they…
Best Practices in Application Portfolio Optimization
In this episode of the Business Excelleration™ Podcast, In the evolving world of application landscape, enterprises are faced with the…
Digital World Class® Technology
In this episode of the Business Excelleration™ Podcast, Digital World Class Technology organizations spend less, operate with fewer staff, yet deliver…