Training Insights


Building Strategic Workforce Planning Capabilities

Building Strategic Workforce Planning Capabilities

Season 5, Episode 5

An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a…

Reducing the Risk of Burnout in Business Services

Reducing the Risk of Burnout in Business Services

Season 5, Episode 4

A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases…

Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs

Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs

Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…

Global Business Services: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

Global Business Services: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly…

Finance 2025: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

Finance 2025: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly…

Procurement 2025: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

Procurement 2025: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly…

IT 2025: Reskill and Retain IT Talent for the Digital Age

IT 2025: Reskill and Retain IT Talent for the Digital Age

According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly…

Human Resources 2025: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

Human Resources 2025: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment

According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly…