Training Insights
Embracing the Future: How Generative AI Is Revolutionizing Procurement in 2025
Explore how generative AI in procurement enhances procurement platforms, empowering procurement teams and organizations with smarter, data-driven decisions.
The Acceleration of Generative AI: How Businesses Are Scaling for Competitive Advantage
Generative AI is transforming business, and Technology leaders in every business and industry will play a central role in this…
The HR Imperative: Scaling Gen AI and Reimagining Work
Gen AI is transforming HR beyond admin tasks and moving into workforce planning, employee experience and talent intelligence. HR leaders…
Gen AI Accelerates: How Businesses Are Scaling AI for Competitive Advantage in 2025
GBS is leading the charge in scaling Generative AI. Findings from our 2025 Key Issues Study reveal that GBS leaders…
Unlocking the Future of Finance: How Gen AI Is Redefining Strategy, Efficiency and Leadership
Discover how Gen AI for finance automates reporting, enhances decision-making, reduces costs and optimizes workflows for greater efficiency and growth.
The Future of Generative AI: From Exploration to Enterprise Acceleration
Enterprise leaders are confronting the promise and challenge of AI by reimagining work and the workforce to determine the role…
The Story of J&J: AI and technology at the center of people development and career planning
Global business services organizations continue to mature and strive to add greater value. To achieve that, the need for upskilling…
Multi-Process Human Resources Outsourcing Providers: Highlights From the New Digital World Class® Matrix
In this episode of the Business Excelleration™ Podcast, Andy Warzecha, Greg Morgan and John Sheridan discuss The Hackett Group’s Digital…
Building Strategic Workforce Planning Capabilities
An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a…
Reducing the Risk of Burnout in Business Services
A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases…
Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs
Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…
Global Business Services: Equipping a Multigenerational Workforce With the Skills for Success in a Digital Environment
According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly…