Operating Model Insights

Embracing the Future: How Generative AI Is Revolutionizing Procurement in 2025
Explore how generative AI in procurement enhances procurement platforms, empowering procurement teams and organizations with smarter, data-driven decisions.

The Acceleration of Generative AI: How Businesses Are Scaling for Competitive Advantage
Generative AI is transforming business, and Technology leaders in every business and industry will play a central role in this…

The HR Imperative: Scaling Gen AI and Reimagining Work
Gen AI is transforming HR beyond admin tasks and moving into workforce planning, employee experience and talent intelligence. HR leaders…

Gen AI Accelerates: How Businesses Are Scaling AI for Competitive Advantage in 2025
GBS is leading the charge in scaling Generative AI. Findings from our 2025 Key Issues Study reveal that GBS leaders…

Unlocking the Future of Finance: How Gen AI Is Redefining Strategy, Efficiency and Leadership
Discover how Gen AI for finance automates reporting, enhances decision-making, reduces costs and optimizes workflows for greater efficiency and growth.

The Future of Generative AI: From Exploration to Enterprise Acceleration
Enterprise leaders are confronting the promise and challenge of AI by reimagining work and the workforce to determine the role…

Don’t Delay Source-to-Pay Technology Value for ERP Implementations and Upgrades
Implementing S2P before or alongside ERP accelerates time to value and creates a solid foundation for Gen AI capabilities.

Gen AI and the Legal Function Operating Model
Artificial intelligence (AI) is revolutionizing the corporate legal function, offering an unprecedented opportunity to enhance both efficiency and effectiveness.

Multi-Process Human Resources Outsourcing Providers: Highlights From the New Digital World Class® Matrix
In this episode of the Business Excelleration™ Podcast, Andy Warzecha, Greg Morgan and John Sheridan discuss The Hackett Group’s Digital…

AI Operating Model: Implement the Power of AI
Generative artificial intelligence (Gen AI) is fundamentally changing how businesses process information, perform work, interact with employees and serve customers.