Transformation Insights
Customer-to-Cash Solutions Provider Research - Summary Report
Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…
Customer-to-Cash Solutions Provider Research - Full Report
The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…
IT Best Practices for M&A
In this episode of the Business Excelleration™ Podcast, How can IT organizations can create greater synergy as part of the…
The Hackett Group’s Digital Transformation Platform
Are you ready to be digital? Accelerate your journey with The Hackett Group’s Digital Transformation Platform.
Eight Steps That Advance the Journey to Digital World Class®
Indirect procurement plays a critical role in determining the procurement function’s overall performance. In our experience, most organizations have significant…
Optimizing HR’s Move to the Cloud
What are the key factors driving HR’s move to the cloud? What should HR organizations consider as they embark on…
2023 IT Key Issues Research
What projects are technology leaders prioritizing in 2023? What challenges do they expect to face? A discussion of findings from…
Why HR Should Be More Like Finance
A discussion of how HR leaders can use a more metrics-driven approach to improve human capital decision-making and management, and…
Creating the HR Digital Infrastructure of the Future
A discussion of HR technology and how it is driving change in HR operations, including insights from The Hackett Group’s…
Global Business Services: How to Reach the Next Level of Performance
Global business services (GBS) organizations often hit performance plateaus, struggling to expand or optimize their operating model to get to…
How Financial Institutions Can Use Technology to Improve the Customer Experience
A discussion of how financial services companies can utilize cloud-based “fit for purpose” solutions to improve their ability to compete,…
Sizing Up the Digital World Class® Advantage – and the Human Resources Operations Transformation Required to Achieve It
As companies navigate a trifecta of inflation, slowing growth and workforce trends, human resources (HR) organizations remain under intense scrutiny.…