Transformation Insights


Customer-to-Cash Solutions Provider Research

Customer-to-Cash Solutions Provider Research - Summary Report

Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…

Customer-to-Cash Solutions Provider Research - Full Report

Customer-to-Cash Solutions Provider Research - Full Report

The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…

Podcast - IT Best Practices for M&A

IT Best Practices for M&A

Season 4, Episode 11

In this episode of the Business Excelleration™ Podcast, How can IT organizations can create greater synergy as part of the…

The Hackett Group’s Digital Transformation Platform

The Hackett Group’s Digital Transformation Platform

Are you ready to be digital? Accelerate your journey with The Hackett Group’s Digital Transformation Platform.

Eight Steps to Advance Procurement Organizations Journey to Digital World Class® Performance

Eight Steps That Advance the Journey to Digital World Class®

Indirect procurement plays a critical role in determining the procurement function’s overall performance. In our experience, most organizations have significant…

Optimizing HR’s Move to the Cloud

Optimizing HR’s Move to the Cloud

Season 4, Episode 10

What are the key factors driving HR’s move to the cloud? What should HR organizations consider as they embark on…

Podcast - 2023 IT Key Issues Research

2023 IT Key Issues Research

Season 4, Episode 9

What projects are technology leaders prioritizing in 2023? What challenges do they expect to face? A discussion of findings from…

Podcast - Why HR Should Be More Like Finance

Why HR Should Be More Like Finance

Season 3, Episode 42

A discussion of how HR leaders can use a more metrics-driven approach to improve human capital decision-making and management, and…

Podcast - Creating the HR Digital Infrastructure of the Future

Creating the HR Digital Infrastructure of the Future

Season 3, Episode 41

A discussion of HR technology and how it is driving change in HR operations, including insights from The Hackett Group’s…

Global Business Services: How to Reach the Next Level of Performance

Global Business Services: How to Reach the Next Level of Performance

Global business services (GBS) organizations often hit performance plateaus, struggling to expand or optimize their operating model to get to…

Podcast - How Financial Institutions Can Use Technology to Improve the Customer Experience

How Financial Institutions Can Use Technology to Improve the Customer Experience

Season 3, Episode 38

A discussion of how financial services companies can utilize cloud-based “fit for purpose” solutions to improve their ability to compete,…

Sizing Up the Digital World Class® Advantage – and the Human Resources Operations Transformation Required to Achieve It

Sizing Up the Digital World Class® Advantage – and the Human Resources Operations Transformation Required to Achieve It

5 Min Read

As companies navigate a trifecta of inflation, slowing growth and workforce trends, human resources (HR) organizations remain under intense scrutiny.…

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