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The Hackett Group’s Hackett AI XPLR™: A Pioneering Generative AI Readiness and Opportunity Assessment
The Hackett Group’s Hackett AI XPLR™ is a readiness and opportunity assessment enabling companies to quickly and comprehensively identify opportunities…
Bridging the Outsourcing Value Gap
Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…
Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs
Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…
10 Characteristics of Digital World Class® GBS Organizations
The Hackett Group® has identified 10 characteristics of Digital World Class® global business services (GBS) organizations that permit them to…
The Hackett Group’s Hackett AI XPLR™: A Pioneering Generative AI Readiness and Opportunity Assessment
The Hackett Group’s Hackett AI XPLR™ is a readiness and opportunity assessment enabling companies to quickly and comprehensively identify opportunities…
GBS Study Results: Gain Insights for 2024
In this on demand webcast, we share results and insights from our annual Global Business Services (GBS) Performance Study.
Juniper Networks – The Journey to Digital World Class Global Business Services
What does it take to create a Digital World Class Global Business Services organization? A discussion with Juniper Networks EVP…
bp: Learning and Development – An Integral Part of the GBS Strategy
In 2020 bp set out how they plan to reimagine energy for people and our planet. Global business services (GBS)…
Bridging the Outsourcing Value Gap
Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…
Workforce Strategy: Leveraging Contract Staff and Managed Services
In this episode of the Business Excelleration™ Podcast, today’s challenging business environment, financial planning & analysis (FP&A) is playing a…
Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs
Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…
2023 Working Capital Survey
In this episode of the Business Excelleration™ Podcast, a discussion of the key findings of the new Working Capital Survey,…
Learn how AI will impact people development and training approaches in GBS
New technologies have changed the talent landscape. We know that new skills and capabilities are needed to deliver on the…
Cargill – A Global Business Services Transformation Success Story
In this episode of the Business Excelleration™ Podcast, The Hackett Group’s Senior Global Business Services Advisor Penny Weller talks with…
Global Business Services Key Issues: What’s Top of Mind for Executives in 2023
To thrive amid uncertainty, technology and digital transformation will be key. The prospect of a global economic downturn, geopolitical uncertainty…
Quantum Leap Overview
The Quantum Leap® platform automates the process of data-gathering and confirms the accuracy of information, making the exercise both simple…